Remote Provider Services Specialist

Job Summary

A health plan solution company is seeking a Remote Provider Services Specialist.

Candidates will be responsible for the following:

• Receiving and responding to customers' inquiries regarding their plan documents, benefits, and claims
• Identifying, researching and resolving customer issues and accurately entering the data into the appropriate documentation system
• Routing calls and emails to appropriate person

Required Skills:

• High School Diploma or equivalent required
• Working knowledge of computers and software including but not limited to Microsoft Office products
• Proficient typing skills, including 10 key
• Demonstrated organizational skills, problem-solving, analytical skills and detail oriented
• Strong written, oral and telephonic communication skills
• Demonstrated ability to work independently, prioritize workloads multi-task