Job Summary
A health insurance company is searching for a person to fill their position for a Remote Provider Strategic Account Services Resolution Specialist.
Core Responsibilities of this position include:
- Answering incoming phone calls from health care providers
- Performing adjustments for complex, closed, denied and simple claims
- Ensuring provider satisfaction by delivering status updates and following through to resolve issues
Position Requirements Include:
- High school diploma, GED or equivalent work experience
- 1+ years of customer service experience OR experience in a medical office, health care, call - center or office
- Familiarity with computer and Windows PC applications
- Knowledge of medical claims billing ICD9, CPT or HCPC codes