Remote Provider Strategic Account Services Resolution Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 09, 2020

This job expires in 8 days

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A health insurance company is searching for a person to fill their position for a Remote Provider Strategic Account Services Resolution Specialist.

Core Responsibilities of this position include:

  • Answering incoming phone calls from health care providers
  • Performing adjustments for complex, closed, denied and simple claims
  • Ensuring provider satisfaction by delivering status updates and following through to resolve issues

Position Requirements Include:

  • High school diploma, GED or equivalent work experience
  • 1+ years of customer service experience OR experience in a medical office, health care, call - center or office
  • Familiarity with computer and Windows PC applications
  • Knowledge of medical claims billing ICD9, CPT or HCPC codes