Job Summary
A technology company has a current position open for a Remote Public Safety Technology Product Support Engineer in Scottsdale.
Core Responsibilities of this position include:
- Troubleshooting issues escalated by Tier 2
- Gathering data to show device trends
- Analyzing device logs to surface bugs
Skills and Requirements Include:
- Ability travel to customer locations
- 3+ years work experience as Technical Product Support Engineer
- Well versed with technical debugging
- Well versed in network troubleshooting and systems
- Solid understanding of software methodologies, tools and processes
- Strong working knowledge of Windows Operating System