Remote PV and Medical Information Call Center Services Senior Manager

Job Summary

A medical research and drug development company is filling a position for a Remote PV and Medical Information Call Center Services Senior Manager.

Core Responsibilities Include:

• Support the build out and oversight of the outsourced medical information call center
• Assist with Pharmacovigilance call center vendor selection, contract negotiation and implementation
• Provide training, oversight and management of external call center (vendor)

Required Skills:

• HCP, RN or Pharmacist/PharmD
• 5 years of relevant industry experience
• Direct vendor management and oversight experience
• 5 years of post marketing adverse event FDA reporting experience
• Strong knowledge and understanding of FDA regulations
• Strong understanding of medical information requests, product complaint handling, and patient support programs