Job Summary
A business process services company is searching for a person to fill their position for a Remote Quality Assurance Representative in El Paso.
Individual must be able to fulfill the following responsibilities:
- Determine whether agents are using proper procedures
- Accurately perform observations on recorded or live agent calls
- Maintain a set work schedule allowing for flexibility based on business needs
Position Requirements Include:
- Previous call center experience
- Must be at least 18 years old
- Strong written and verbal communications skills
- Strong leadership skills
- Highly productive
