Job Summary
A lending company needs applicants for an opening for a Remote Quality Control Client Support Specialist.
Candidates will be responsible for the following:
- Responsible for monitoring CSS calls
- Tasked with reviewing inbound and outbound recorded calls
- Providing ongoing feedback to CSS management
Applicants must meet the following qualifications:
- Ability to support and promote corporate initiatives with positivity and enthusiasm
- Comfortable working remotely
- Strong attention to detail, personal accountability, and passion for excellence