Job Summary

A digital experience firm is in need of a Remote Quality Evaluator.

Individual must be able to fulfill the following responsibilities:

• Monitor, evaluate and / or audit a sampling of inbound and/or outbound calls and other contact methods
• Report results of evaluations to appropriate Business stakeholders
• Participate in calibration sessions/call listening sessions

Required Skills:

• Bachelor's Degree in related field from a four-year college or university
• Effective communication skills, both written and verbal
• Proficient in Microsoft Office
• Ability to multi-task and meet timelines on deliverable
• Detail-oriented