Job Summary
A community development technology company needs applicants for an opening for a Remote Quality Service Coordinator.
Individual must be able to fulfill the following responsibilities:
- Use critical thinking and decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
- Foster customer success by efficiently resolving customer inquiries and complaints
- Demonstrate empathy and excellent listening skills
Skills and Requirements Include:
- Previous experience in a high-volume, fast-paced environment
- High school diploma or equivalent certification
- A strong work ethic and reliability with professionalism and poise
- Superior interpersonal, verbal, and written communication skills
- Maintain attention to detail while performing repetitive tasks
- Designated workspace at home, with a reliable high-speed internet connection
