Job Summary
A software development company has an open position for a Remote Quality Service Software Coordinator.
Core Responsibilities of this position include:
- Helping ensure consumers receive the most proficient and best service possible
- Toggling between multiple company systems and databases to look up information, update records, and log key details
- Handling back-to-back interactions in a fast-paced, multi-tasking environment
Skills and Requirements Include:
- High school diploma or equivalent certification
- Demonstrate empathy and excellent listening skills
- Proven ability to consistently meet CXR KPIs
- Previous experience in a high-volume, fast-paced environment
