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Remote Real Estate Technology Customer Success Advocate in Louisville

Job is Expired
Location: Kentucky
Compensation: To Be Discussed
Staff Reviewed: Mon, Jun 22, 2020
Job Category: Account Management, Sales
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A real estate technology company is filling a position for a Remote Real Estate Technology Customer Success Advocate in Louisville.

Individual must be able to fulfill the following responsibilities:

  • Troubleshoot technical issues in the platform
  • Work with developers to identify, document, and fix problems
  • Participate in new feature development by distilling customer feedback

Must meet the following requirements for consideration:

  • 1-3+ years working in customer support or customer success
  • Experience providing support in a SaaS environment
  • Knowledge of the fundamentals of web development
  • Worked in Basecamp, Help Scout, and a web-based CRM or similar programs
  • Proficiency in Windows or MacOS

COMPLETE JOB DESCRIPTION

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