Job is Expired
Location: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 24, 2020
Job Summary
A contact center and outsourced management solutions company has a current position open for a Remote Realtime Analyst Assistant.
Core Responsibilities Include:
- Inform Operations management so decisions can be made r
- Monitor agent schedule adherence using real-time adherence software
- Provide historical reporting compilation as required by the campaign
Position Requirements Include:
- Proficiency in Microsoft Office Applications including Word and Excel and other relevant software required
- Minimum one year experience in a call center environment and familiarity with Workforce functions required
- High School diploma or equivalent required, 2 years college or more preferred
- Strong Analytical Skills required to critically assess situations and make decisions in real time
- Ability to operate effectively in a team environment
