Remote Referral Coordinator

Job Summary

An employer-based health service provider is seeking a Remote Referral Coordinator.

Must be able to:

• Identify potential referral providers or facilities using various tools and applications on the basis of cost, location, availability, and quality
• Schedule appointments; communicate details of appointment (including charges, pre-referral directions and instructions, and other necessary information) to patient to ensure appropriate referral experience
• Enter and validate information in various databases and applications, such as Salesforce and Excel

Qualifications Include:

• High School Diploma or GED required; Associate's or Bachelor's degree in nursing, medical assisting, or other clinical degree
• Experience in medical office, central scheduling, or in a clinical navigator role
• Knowledge of and experience with medical terminology and procedural coding required; includes ability to interpret insurance information
• Experience with insurance plans, third-party payer practices and guidelines, and pre-certification and referral management for insurance plans
• Excellent verbal and written communication skills
• Ability to manage tasks/projects with aggressive deadlines/time-sensitivity