Remote Referrals Assistant

Job Summary

Providing essential administrative support in a remote setting, the full-time Remote Referrals Assistant will manage data entry, process medical records, and ensure quality control of documentation while handling sensitive information confidentially.

Key responsibilities

• Audit daily reporting to ensure accurate routing of incoming referrals based on client access
• Conduct data entry in the team database and contact healthcare providers for patient medical records
• Organize and process chart/EMR inbox items, prioritizing urgent requests and assisting leadership with administrative tasks

Required qualifications

• High School Diploma with a minimum of 1 year experience in customer service or administrative roles
• Preferred 6 months or more experience in a healthcare setting
• Knowledge of Privacy Act and HIPAA standards for handling medical information
• Strong technical skills in Microsoft Teams and Microsoft 365 applications
• Proven ability to work effectively in a remote virtual environment