Job Summary

An insurance coverage provider has an open position for a Remote Regional Insurance Service Manager.

Core Responsibilities of this position include:

• Serving as the primary point of contact to assigned groups and brokers for issue resolution
• Owning end-to-end service resolution and manages service recovery
• Engaging internal teams on escalated service issues

Required Skills:

• Basic working knowledge of insurance industry and company insurance products
• Basic working knowledge of the marketing and sales process and customer purchasing needs
• Strong customer service orientation and skills
• Strong detail orientation and organizational skills
• Bachelor's in Business Management, Business Administration, related field, or equivalent experience
• 2 years of experience in insurance sales and/or service and problem resolution