Job Summary
A developer of a customer experience management platform is seeking a Remote Regional SaaS Client Success Vice President.
Core Responsibilities Include:
- Managing the Key Account Management team
- Retaining key account customers
- Managing customer expectations for delivery of services
Applicants must meet the following qualifications:
- Ability to represent Company at speaking opportunities and industry events
- Client Management or Client Success experience with F500/FTSE500 brands
- Experience working strategically with senior customers (at least 7 years)
- Track record of achieving revenue and profit targets
- Social Strategy experience, with knowledge of paid media, content and platform expertise
- Solid understanding of general business strategy, industry products and services
