Job Summary
A global provider of managed digital engagement services needs applicants for an opening for a Remote Reporting Software Telephone Customer Support Representative.
Core Responsibilities of this position include:
- Supporting reporting software for Emergency Services
- Ensuring ease of use with this software
Qualifications for this position include:
- Zendesk Experience
- Upbeat Personality
- Empathy: making sure you 'hear' the customer
- Excellent Multitasking skills
- Phone support experience