Remote Reservations Specialist

Job Summary

A company is looking for a Reservations Specialist (Part-Time) to work from home.

Key Responsibilities

• Respond to customer inquiries regarding reservations and services via phone or SMS
• Identify customer needs and provide suitable options while resolving conflicts
• Assist with flight irregularities and stay updated on policies and procedures

Required Qualifications

• High School diploma or GED
• Experience in customer service or call center roles
• Previous multi-channel customer experience
• Aptitude for using computers and related technology
• Travel industry experience is preferred