Job Summary
A retail company has a current position open for a Remote Retail Contact Center Operations Coordinator II in Columbus.
Candidates will be responsible for the following:
- Resolving customer issues with creativity and positivity
- Interacting with customers via phone calls, chats, emails, other communication channels
- Understanding the customer to deliver the best, most personalized Omni-channel service experiences
Position Requirements Include:
- Strategic thinking and problem-solving skills
- High level of attention to details
- Ability to remain professional and courteous with customers at all times
- Excellent organizational and time management skills
