Job Summary
A retail chain has a current position open for a Remote Retail Customer Care Specialist in Oklahoma City.
Must be able to:
- Deliver legendary customer service by supporting our customers via phone, chat and/or email
- Troubleshoot and resolve a high-volume of contacts by navigating multiple systems
- Assist customers while accurately entering customer information, notes, messages and orders
Position Requirements Include:
- Attendance at training is required and training times will align with shift schedules
- 6+ months experience within an inbound call center required
- A talent for critical thinking and problem solving
- A quiet secure home workspace and the ability to be available to accept customer contacts for 8-hours
- Demonstrated computer experience and technical troubleshooting acumen
- 19-inch or greater dual monitors with built in DVI connections
