Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Kansas, Minnesota, Mississippi, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Utah, Virginia, Wisconsin
Compensation: Hourly
Staff Reviewed: Tue, Nov 02, 2021
Job Summary
A multi-channel retailer of specialty home products needs applicants for an opening for a Remote Retail Customer Service Representative.
Individual must be able to fulfill the following responsibilities:
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines
Qualifications for this position include:
- High School diploma or GED
- 1 – 2 years previous customer service experience
- Experience in a performance-based or metric-driven environment
- Strong ability to communicate both verbally and written with capable data entry skills
