Remote Retail Customer Service Representative in Columbus

Location: Ohio

Compensation: To Be Discussed

Staff Reviewed: Fri, Jun 04, 2021

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An omnichannel customer experience management and business process outsourcing company. is in need of a Remote Retail Customer Service Representative in Columbus.

Individual must be able to fulfill the following responsibilities:

  • Handle & carefully respond to all customer inquiries by building excellent rapport & confidence & identifying their needs
  • Provide excellent customer service through active listening on every interaction
  • Troubleshoot and resolve customer issues through the use of desktop applications

Qualifications for this position include:

  • High School Graduate or GED
  • Over 18 years of age
  • Logical problem-solving skills
  • Ability to type 25 wpm
  • Ability to use Windows operating systems
  • Availability to work various shifts

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