Job Summary
A retail company has a current position open for a Remote Retail Customer Service Representative in Durham.
Candidates will be responsible for the following:
- Leading customers through their sales purchases
- Solving customer issues
- Interpreting customer accounts while communicating and providing an interaction that is fun and personal
Position Requirements Include:
- Must have a high school diploma or GED equivalent
- Previous experience in order service and/or customer service
- Must be able to sit for long periods of time (at a computer, speaking with customers)
- Strong PC skills to include: Internet, Microsoft Windows, and Outlook
- Ability to learn, retain and employ multiple order entry systems and support various brands
- Strong organizational, detail orientation and follow through skills
