Job Summary
An entertainment and retail company is searching for a person to fill their position for a Remote Retail Customer Service Specialist in Pompano Beach.
Individual must be able to fulfill the following responsibilities:
- Build customer loyalty and increase brand value with each phone interaction
- Establish meaningful connections
- Confidently drive accurate and appropriate resolutions
Qualifications Include:
- Must have a high school diploma or GED equivalent
- Strong PC skills to include: internet, Microsoft Windows and Outlook
- Strong organizational, detail orientation and follow through skills
- Ability to connect with the customer and bring excitement to the call
- Strong communication skills and a desire to build customer loyalty
