Remote Retail Customer Service Specialist in the Greater Dallas Area

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Thu, Jul 30, 2020

This job expires in 25 days

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A consumer products company is searching for a person to fill their position for a Remote Retail Customer Service Specialist in the Greater Dallas Area.

Individual must be able to fulfill the following responsibilities:

  • Field inbound calls from our customers with potential for extended periods of high volume
  • Maintain a quiet remote work environment free of background noise
  • Apply active listening skills, interject and paraphrase appropriately to best understand the customer’s needs

Must meet the following requirements for consideration:

  • Must be able to be onsite for training, team meetings, events or work during periods of prolonged outages
  • Previous experience in order service and/or customer service
  • Must be able to sit for long periods of time (at a computer, speaking with customers)
  • Strong PC skills to include: Internet, Microsoft Windows, and Outlook
  • Strong organizational, detail orientation and follow through skills
  • Strong communication skills and a desire to build customer loyalty