Job Summary
A television network is in need of a Remote Retail Customer Service Specialist in Williamsburg.
Core Responsibilities Include:
- Fielding inbound calls from our customers with potential for extended periods of high volume
- Maintaining a quiet remote work environment free of background noise
- Utilizing tone/enthusiasm to provide energy into the customer interaction
Position Requirements Include:
- Must be able to be onsite for training, team meetings, events or work during periods of outages
- Must live within 100 miles of the Chesapeake Customer Contact Center
- Previous experience in order service and/or customer service
- Must be able to sit for long periods of time
- Strong PC skills to include: Internet, Microsoft Windows, and Outlook
- Strong organizational, detail orientation and follow through skills