Remote Retail Customer Success and Onboarding Senior Director

Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Sep 20, 2022
This job expires in: 25 days

Job Summary

A retail technology company has a current position open for a Remote Retail Customer Success and Onboarding Senior Director.

Core Responsibilities Include:

  • Delivering an outstanding Merchant experience from launch through onboarding
  • Becoming the expert in site configuration, payment and data feed setup, as well as third-party integrations

Qualifications for this position include:

  • 5-10 years of relevant Customer/Merchant Success experience
  • Strong customer understanding, combined with background supporting revenue and growth
  • Strong execution skills to drive action and accountability

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