Job Summary
A retail technology company has a current position open for a Remote Retail Customer Success and Onboarding Senior Director.
Core Responsibilities Include:
- Delivering an outstanding Merchant experience from launch through onboarding
- Becoming the expert in site configuration, payment and data feed setup, as well as third-party integrations
Qualifications for this position include:
- 5-10 years of relevant Customer/Merchant Success experience
- Strong customer understanding, combined with background supporting revenue and growth
- Strong execution skills to drive action and accountability