Remote Retail Industry Customer Service Representative in Columbus

Job is Expired
Location: Ohio
Compensation: To Be Discussed
Staff Reviewed: Mon, Oct 25, 2021

Job Summary

An internet retail company has an open position for a Remote Retail Industry Customer Service Representative in Columbus.

Individual must be able to fulfill the following responsibilities:

  • Provide friendly, helpful customer support to customers during the busy holiday season
  • Assist customers with issues, including order placement, order status updates, order modifications, delivery issues, and product issues
  • Work across multiple platforms, including Zendesk, Microsoft Office, and internal tools

Must meet the following requirements for consideration:

  • Strong data entry and typing skills
  • Proficiency with MS Office
  • Familiarity with call center technology
  • Experience in customer service, retail or hospitality
  • Customer oriented and friendly with a friendly, supportive presence on the phone
  • Ability to work will with customers and colleagues in a fast paced environment.

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