Job Summary

A retail company has an open position for a Remote Retail Products Customer Service Agent in Tulsa.

Core Responsibilities of this position include:

• Addressing customer questions and concerns
• Providing product information and reviewing alternative solutions
• Issuing replacements and credits for damaged or defective merchandise

Required Skills:

• High School diploma or GED
• 1-2 years' previous customer service experience
• Experience in a performance-based or metric-driven environment
• Strong ability to communicate both verbally and written with capable data entry skills
• Ability to complete mandatory paid training for 2 weeks