Job Summary
A software development company is searching for a person to fill their position for a Remote Retail Tableau Principal Success Manager.
Candidates will be responsible for the following:
- Recruiting, hiring, training, mentoring, daily management, KPI and Metrics reviews
- Developing the individuals on the team through call-shadowing and other coaching methodologies, providing immediate and recurring feedback through ongoing 1:1 mentor sessions
- Serving as a point of escalation for critical customer issues. Work with sales and support to resolve issues and help remove barriers for the team
Applicants must meet the following qualifications:
- 8+ years experience in a Customer Success/Account Management/ Program Management role
- Experience building and championing relationships within the CPG and/or Retail sector
- Strong communication and leadership skills, both internally and with customers
- High Energy and enthusiasm are your hallmarks
- An unshakable belief that Tableau’s products will improve the world – one person at a time
