Job Summary
A solar energy company is searching for a person to fill their position for a Remote Retention Client Advocate.
Core Responsibilities of this position include:
- Communicating directly with customers who wish to cancel agreements
- Maintaining positive online review presence by working to overturn poor reviews
- Engaging satisfied installed clients to boost our star rating for online reviews
Position Requirements Include:
- Ability to present oneself well over the phone.
- Strong negotiation skills.
- Excellent customer service skills.
- Ability to effectively multi-task.
- Salesforce experience
- Strong phone communication skills
