Remote Retention Marketing Manager in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Thu, Jan 07, 2021

This job expires in: 20 days

Job Category: Marketing

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A software development company is searching for a person to fill their position for a Remote Retention Marketing Manager in Austin.

Individual must be able to fulfill the following responsibilities:

  • Develop and execute specific “at-risk” customer marketing cadences and action plans
  • Develop and evolve retention marketing programs across email and in-app to drive increased conversion, engagement, product usage and customer ARR
  • Produce content along the full customer journey, (ie. onboarding/training) to ensure a good customer experience

Position Requirements Include:

  • CRM/retention marketing or demand generation experience with a focus on email (5+ years)
  • Strong Marketo (Marketo certification not required but a plus) and Salesforce user, with experience with in-app software (Pendo, WalkMe, etc)
  • Deep understanding of the buyer’s journey and customer lifecycle
  • Ability to lead, motivate and direct the work of others
  • Experience running multiple projects simultaneously, with a high level of self discipline with the ability to aggressively prioritize

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