Job Summary
An employee time tracking and attendance system developer is in need of a Remote Retention Specialist.
Core Responsibilities of this position include:
- Managing and maintaining a growing book of current business
- Acting as the main point of contact for all accounts
- Educating clients on all existing and new product offerings
Qualifications for this position include:
- 3-4 years of experience in Customer Service or Customer Success
- Commitment to excellent customer service
- Ability to prioritize and manage multiple responsibilities
- Strong communication and follow up/follow-through skills