Remote Retention Specialist

Location: Texas

Compensation: Salary

Staff Reviewed: Thu, Feb 04, 2021

This job expires in: 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An employee time tracking and attendance system developer is in need of a Remote Retention Specialist.

Core Responsibilities of this position include:

  • Managing and maintaining a growing book of current business
  • Acting as the main point of contact for all accounts
  • Educating clients on all existing and new product offerings

Qualifications for this position include:

  • 3-4 years of experience in Customer Service or Customer Success
  • Commitment to excellent customer service
  • Ability to prioritize and manage multiple responsibilities
  • Strong communication and follow up/follow-through skills

COMPLETE JOB DESCRIPTION

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