Job Summary

An employee time tracking and attendance system developer is in need of a Remote Retention Specialist.

Core Responsibilities of this position include:

• Managing and maintaining a growing book of current business
• Acting as the main point of contact for all accounts
• Educating clients on all existing and new product offerings

Qualifications for this position include:

• 3-4 years of experience in Customer Service or Customer Success
• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities
• Strong communication and follow up/follow-through skills