Remote Retirement Solutions Participant Services Representative

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Mar 26, 2021

This job expires in: 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A retirement solutions provider is seeking a Remote Retirement Solutions Participant Services Representative.

Core Responsibilities of this position include:

  • Administering the establishment and maintenance of new and existing client accounts
  • Facilitating problem resolution, document processing, and Operations support
  • Providing excellent customer service, professionalism, and efficient support

Skills and Requirements Include:

  • General understanding of various industry rules and regulations for all plan/product types
  • Knowledge of basic office practices, procedures, and methods
  • Perform accurate data entry, 10 key by touch, and type at least 30 words per minute
  • Organizational and time management skills
  • Reasoning and problem-solving skills
  • Communication skills and professional demeanor

COMPLETE JOB DESCRIPTION

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