Job Summary
A retirement solutions provider is seeking a Remote Retirement Solutions Participant Services Representative.
Core Responsibilities of this position include:
- Administering the establishment and maintenance of new and existing client accounts
- Facilitating problem resolution, document processing, and Operations support
- Providing excellent customer service, professionalism, and efficient support
Skills and Requirements Include:
- General understanding of various industry rules and regulations for all plan/product types
- Knowledge of basic office practices, procedures, and methods
- Perform accurate data entry, 10 key by touch, and type at least 30 words per minute
- Organizational and time management skills
- Reasoning and problem-solving skills
- Communication skills and professional demeanor
