Job Summary
A software company has a current position open for a Remote Revenue Operations Manager.
Individual must be able to fulfill the following responsibilities:
- Act as key point of contact point of contact for functional teams to convert requirements
- Improve Customer Success processes by partnering with team members
- Configure, deploy, and administer the Gainsight platform
Skills and Requirements Include:
- 5+ years in customer success operations, revenue operations, or business operations
- 3+ years administering Gainsight or similar customer success platform
- 3+ years administering Salesforce
- Experience designing business rules that analyze customer data and trigger actions
- Experience with more complex aspects of SFDC development
- Understanding of key SaaS customer success concepts/metrics and how they work in practice
