Job Summary

A financial technology company has an open position for a Remote Risk Data Analytics Manager.

Candidates will be responsible for the following:

• Building & managing our Customer Success analytics team for our Customer Operations group, with specific emphasis on specialty teams
• Building strategy, infrastructure, processes & tools which maximize customer happiness, team happiness & operational efficiency
• Leading a team of data analysts and engineers to synthesize insights from the vast amount of data captured

Qualifications Include:

• Bachelor's degree required, with major in analytical or technical field strongly preferred
• 5+ years of analytical experience, in product / BI analytics, business operations
• 3+ years experience in people management
• At least one year working with Risk Ops and/or Risk Management data analytics
• Expertise with SQL beyond querying: schema & ETL design, query optimization, data pipeline maintenance, data visualization platforms
• Familiarity with scripting/programming for data mining and modeling (R, Python) and ETL development (Ruby, Python)