Job Summary

A healthcare consultancy is filling a position for a Remote Licensed Contact Center Team Lead.

Core Responsibilities Include:

• Providing intermediary service between Client Account Manager or designee and Call Center Communicators
• Supporting Vice President, Director, Supervisor, and Client Account Manager in all project business initiatives and objectives

Skills and Requirements Include:

• Current U.S. healthcare professional license: RN
• Minimum of associate’s degree or equivalent work related experience; pursuing BA/BS preferred
• Outstanding customer service, communication, and interpersonal skills