Job Summary

A transportation and logistics company is seeking a Remote Roadside Assistance Coordinator in King of Prussia.

Individual must be able to fulfill the following responsibilities:

• Receive in-bound calls from customers and diagnose their mechanical issues
• Enter data from these customers into the AS400 database
• Make outbound calls to dispatch appropriate service to customers

Required Skills:

• 2 years of prior customer service experience required
• 1 year of hands on vehicle repair experience or 3 years of contact center professional experience required
• High school diploma or equivalent required
• Must be able to work in an active and fast-paced environment and remain accurate and calm
• Excellent written and oral communication skills, typing skills and interpersonal skills