Job Summary
An independent research company is filling a position for a Remote SaaS Account Manager in Brooklyn.
Core Responsibilities of this position include:
- Build long-term relationships with client
- Serve as the primary contact for engaging senior level stakeholders
- Develop insights into customer use cases and goals
Skills and Requirements Include:
- 4+ years of experience in Customer Success or similar
- Experience in working with clients ranging from small to enterprise level
- Experience with varying forms of customer engagement
- Passionate about understanding what drives customer experience
