Job Summary

An independent research company is filling a position for a Remote SaaS Account Manager in Brooklyn.

Core Responsibilities of this position include:

• Build long-term relationships with client
• Serve as the primary contact for engaging senior level stakeholders
• Develop insights into customer use cases and goals

Skills and Requirements Include:

• 4+ years of experience in Customer Success or similar
• Experience in working with clients ranging from small to enterprise level
• Experience with varying forms of customer engagement
• Passionate about understanding what drives customer experience