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Remote SaaS Customer Support Specialist in New York City

Job is Expired
Location: New York
Compensation: Salary
Staff Reviewed: Thu, Oct 14, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A company offering a software-as-a-service scheduling resource is searching for a person to fill their position for a Remote SaaS Customer Support Specialist in New York City.

Must be able to:

  • Respond to inbound customer requests using live chat
  • Use video, screen share, voice or email to solve customer issues effectively
  • Route leads to a Sales team

Applicants must meet the following qualifications:

  • Basic technical knowledge
  • Experience using video, screen share, voice or email
  • Excellent written and communication skills

COMPLETE JOB DESCRIPTION

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