Remote SaaS Enterprise Customer Success Manager in Birmingham

This job has been removed

Location: Alabama

Compensation: To Be Discussed

Staff Reviewed: Sun, May 30, 2021

This job expires in: 6 days

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A fleet management software development company has an open position for a Remote SaaS Enterprise Customer Success Manager in Birmingham.

Core Responsibilities Include:

  • Organizing and executing a customer-specific rollout plan
  • Working with customers to establish their key performance indicators
  • Planning and executing an effective and proactive outreach strategy that increases engagement and feature adoption

Applicants must meet the following qualifications:

  • EExperience working with CRM systems, online project management tools, internal communication tools, Google Sheets, Google Docs, etc
  • Proven ability to use metrics to identify needs as well as to tell a compelling story
  • Enjoy and are comfortable interacting with every level of customer
  • Have experience in Customer Success at a SaaS company

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