Remote SaaS IT Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Aug 19, 2020

Job Category: Sales

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An IT company is searching for a person to fill their position for a Remote SaaS IT Customer Success Manager.

Candidates will be responsible for the following:

  • Leading initiatives to drive widespread adoption and impact with the product
  • Playing an advisory role to customers as they deploy and optimize the product
  • Building long-term strategic relationships with both customers and partners

Qualifications for this position include:

  • Willing to travel 10-25% of the time
  • Bachelor’s degree
  • Experience in explaining technical solutions and developing opportunities
  • Experience building + selling business cases and improving customer experience
  • Experience building strong relationships, including with senior-level executives
  • 2+ years of account management, implementation, or sales experience in software/SaaS