Job Summary
A provider of supply chain management software solutions needs applicants for an opening for a Remote SaaS Operations Commercial Cloud and Support Senior Vice President.
Candidates will be responsible for the following:
- Defining and executing a global organization for 24x7x365 SaaS operations
- Continually optimizing organization and regional approache
- Establishing a global maintenance and repair operation for our rapidly expanding robotics offerings
Qualifications for this position include:
- 15+ years leading SaaS, Cloud, MRO, and Support/Admin operations, including commercial IT functions
- Bachelor’s degree in Computer Science, IT, relevant technical field or equivalent work experience
- Experience establishing global operational models such as Follow the Sun
- Familiarity with the strengths and weaknesses of different low-cost methods and regions
- Experience with P&L accountability and budgeting
- Experience developing strategic guidance and recommendations and presenting to a board