Job Summary
A software company has a current position open for a Remote SaaS Software Customer Success Manager.
Must be able to:
- Own and manage the entire implementation and successful onboarding of our mid-market customers
- Drive a timely and efficient implementation process
- Articulate value throughout the onboarding process to ensure our mid-market customers are set up for success
Must meet the following requirements for consideration:
- Demonstrable experience in customer success/ account management/ services or growth advisory roles
- Strong consultative and business advisory experience with C-level stakeholders
- Used to managing relationships with multiple stakeholders at multiple levels in an organisation
- Experience managing integration and onboarding projects with mid-market companies
- Ability to manage multiple projects with demonstrable skills in planning and facilitating meetings and training
- A data-driven approach to prioritise your plans and actions
