Job Summary
A software company is seeking a Remote SaaS Strategic Customer Success Manager.
Core Responsibilities Include:
- Owning customer satisfaction, retention, and expansion
- Driving engagement & adoption and foster enthusiastic, passionate customers
- Partnering with senior executives to uncover business pain and strategic mapping
Qualifications for this position include:
- Proven track record of demonstrated ability to on-board, support, and excite customers to deliver high customer satisfaction
- 4+ years of relevant work experience
- Excellent verbal and written communication skills
- Previous B2B SaaS and enterprise software experience