Remote SaaS Support Specialist II

Job is Expired
Location: Nationwide
Compensation: Hourly
Reviewed: Mon, Feb 27, 2023

Job Summary

A telecommunications company has an open position for a Remote SaaS Support Specialist II.

Core Responsibilities Include:

  • Utilizing basic problem-solving skills to troubleshoot issues with the platform
  • Providing both phone and email support to clients

Required Skills:

  • Minimum of 1-2 years in a customer-facing role
  • Ability to handle difficult conversations with tact and effectiveness
  • Self-starter with the ability to work independently

COMPLETE JOB DESCRIPTION

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