Remote SaaS Technology Customer Success Associate in Roswell

Job ID: Available for Members

Location: Georgia

Compensation: To Be Discussed

Staff Reviewed: Tue, Jun 30, 2020

This job expires in 26 days

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A SaaS technology company has an open position for a Remote SaaS Technology Customer Success Associate in Roswell.

Individual must be able to fulfill the following responsibilities:

  • Drive customer success as a point of contact for customers
  • Build customer relationships to ensure customer retention and growth
  • Prioritize and respond to inbound customer inquiries

Position Requirements Include:

  • Possibility of travel: 5-10%
  • Ability to tailor communication strategy to your audience
  • Confidence with many types of client interactions and difficult discussions
  • A sense of ownership, urgency, and personal pride in your work
  • 2-3 years of previous customer service experience