Job Summary

A cloud-based computing software firm is seeking a Remote Safety Customer Success Manager in Boston.

Individual must be able to fulfill the following responsibilities:

• Own a Customer Success strategy for life-sciences customers
• Establish relationships and consistent touch points with assigned customer contacts
• Guide customers on best practices to optimize the consumption of releases

Qualifications Include:

• 25% travel
• Bachelor's Degree or equivalent knowledge
• 5+ years’ experience working with life-sciences companies
• Demonstrated understanding of drug development processes and technologies
• Ability to translate between IT and Business stakeholders to ensure business goals are achieved
• Track record of leading life sciences software implementation projects