Job Summary
An omnichannel customer experience management and business process outsourcing company is seeking a Remote Sales and Service Customer Service Representative in Albany.
Core Responsibilities of this position include:
- Handling and carefully responding to all customer inquiries
- Providing excellent customer service through active listening
- Identifying hesitations, overcome objections, and close the upsell
Position Requirements Include:
- 6 months Call Center experience
- Previous sales experience
- Logical problem-solving skills
- Availability to work various shifts
- High School Graduate or GED
- Availabilty to work from home and on-site