Job Summary
An energy solutions company is filling a position for a Remote Sales and Service Customer Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Make outbound calls to retain/recapture or offer plans to customers
- Maintain an acceptable volume of various customer retention and sales per week and month
- Accurately document and update customer records in the computer system
Must meet the following requirements for consideration:
- Minimum of 6 months of previous experience within a customer-facing environment required
- Sales-oriented with a focus on customer service satisfaction
- Strong desire to work within a team-oriented environment with a high level of collaboration and teamwork
- Type 35+ WPM, and ability to navigate through several internet-based applications
- Proficient in Windows-based computer programs with excellent navigation skills
- High School or GED required
