Job Summary
An omnichannel customer experience management and business process outsourcing company is seeking a Remote Sales and Service Representative in Edinburg.
Core Responsibilities of this position include:
- Connecting with customers via phone/email/chat/and or social media to support their needs
- Calmly attempting to resolve and de-escalate any issues
- Escalating interactions when necessary and appropriate
Position Requirements Include:
- High School Diploma or equivalent
- 6 months sales experience minimum
- 18 years of age or older
- Typing 25 WPM
- Be proficient in PC operation and navigation
- Able to work independently